Learning Activities and Tools

CLE LEARNING MODULES

Conflict Resolution

• Conflict Resolution – self-directed learning

Environmental Scanning

• Self Directed ED-Env Scanning
• VON Workbook for Env Scanning

Managing Stress

• Managing Stress – Action Steps
• Managing Stress – Quick Reference Guide
• Managing Stress – Student Manual

Negotiation Skills

• Negotiation Mastering the Art of Negotiation Overview
• Negotiation The Mutual Gains Approach
• Negotiation Three Phases of Negotiation

Working Effectively Together

• Module 1 – Understanding Yourself
• Module 2 – Strengthening Your Skills
• Module 3 – Putting it into practice

ESTABLISHED PROGRAMS

• MoreOB Program
• Civility, Respect and Engagement in the Workplace (CREW)

CLE TOOLS

• Needs Assessment Questionnaire
• Policy Review and Development Process
• Case Review Process